PHOTOBOOTH & MAGIC MIRROR HIRE
FOR YORKSHIRE & THE MIDLANDS
AWARD WINNING CUSTOMER SERVICE
PRICES FROM JUST £349 INC VAT
DEPOSITS FROM JUST £75

FAQs

FREQUENTLY ASKED QUESTIONS

How Can We Help?

Terms

To view all of our terms and conditions for booking with Jellybean click HERE

Documents

All of our documents required for your venue are available to view and share online HERE

Support

Speak to one of the team instantly via our online chat on our website.

Mon-Sun 9am-5pm

General

FAQs

Jellybean Photobooth have been operating for over 6 years, from our current office in Sheffield.

We are based in Sheffield, our office is just a 5 minute drive from the Meadowhall Shopping Centre on Petre Street.

We cover all of the UK, but 90% of our customers are based in our region of South Yorkshire and the Midlands.

All of our bookings are insured with our Public Liability insurance. All equipment is also PAT tested as per our annual schedule. All details of our documents can be seen on our “terms and conditions” page.

To book a product or service with us, please send us an enquiry from our contact us page, use our online chat service or drop us a call directly. We will then setup an online invoice for you to make a deposit payment.

Deposits are payable on our online invoices we send you when you book with us – £50 deposit for our sweet cart, popcorn machines, candy floss machines, slush machines and millions machines hire. £75 deposit for our magic mirrors, photo booths, and selfie pod hire.

We accept all major credit and debit cards on our online invoices which allow your invoice to be updated instantly with any balance payments. We also accept partial payments and standing order payments / payment plans. Get in touch to find out more. We also take bank transfer.

We do accept PayPal, however this is upon request. Please drop us a message when booking and we will make the PayPal option available on our invoices.

If you need to move your date, get in touch as soon as possible so we can check availability and move your date across. We will then amend your online invoice to reflect your new date with no additional charge. If your venue change and it is further away we will add on an additional mileage charge (if it is further than the 50mile free delivery area). 

If you want to cancel your booking with us, please contact us and we will close your account and cancel your invoice. You will be refunded all balance payments paid deducting any non refundable deposit payments. Refunds are payable within 3-5 working days by your original payment method. We would usually keep your details on file for 12 months in the event you want to re-use your deposit payment; however if you want all of your details removing please let us know.

If in the unfortunate event we are unable to make your booking due to instances out of our control, we will attempt to make arrangements for an alternative company to make your booking (with your permission) – we will however offer you a full refund of all payments made and a sincere apology. In our 4 years of operation this has not happened and we will be in touch with you at all stages of your booking.

Absolutely not. We have the largest availability of photo booths and magic mirrors in South Yorkshire, with 11 members of our team. We never overbook dates and have more equipment than we book out to allow for issues that may arise.

We have 9 magic mirrors, and 10 photobooth, including 4 selfie pods along with multiple style of inflatable photo booths. 

If something happens at the booking where we are unable to carry out all of the booking time, we will offer a refund to your original payment method on a pro-rata basis. For example if you book a 3 hour photobooth and we are only able to operate for 2 hours, we would refund a third of your balance. (Terms and conditions can be viewed on our terms page). All bookings we carry spares such as paper, ink, printers however we will operate for 90% of your booking time (10% to allow for paper reloading and cleaning of props / selfie pod etc).

You will have at least one member of the team throughout your booking. There may be occasions where one of the team will setup the photobooth and return later to operate the booth.

Absolutely yes! Speak to one of the team. If you booked a standard package reprints cost £1 and can pay either cash or card. All proceeds from sales go to the Children’s Hospital Charity. If you booked an unlimited package speak to a member of the team for a free print.

Magic Mirror

FAQs

We have 3 different mirror sizes. 
Our compact mirror for smaller venues is 1.59m(H) x 0.64mm(w) x 0.70m(D).
Our standard flite mirrors are 0.6m(D) x 1.6m(H) x 0.95m(W). We do advise however having approx 3.5m x 3.5m of space to include prop boxes, red ropes/stanchions and backdrop.

Of course! Drop us a message and book an appointment so we can measure your venue for free. (Free measurement of venues within 50 miles of our Office) A mileage fee will be payable for the measurements of venues outside of our free delivery area.

Our magic mirrors setup  in around 5-10 minutes, with the full setup of props, ropes and backdrop in around 45-60 minutes. 

Our mirrors take around 10-15 minutes to take down.

Delivery for our magic mirrors is free within 50 miles of our Sheffield office, then 50p per mile above 50 miles each way to and from your venue. Due to having multiple bookings on any single day we may arrange in advance a delivery time for you with your venue.

Yes, let us know when booking when you would like your photobooth to be open from and operating.